Installation, commissioning
and service plans

We provide installations, commissioning, service and technical support for industrial generators. Scope and response are always agreed per project — in Czechia through our own team, abroad by individual arrangement.

Czech Republic

Project-based installation and service

In Czechia, installation, commissioning and service are part of the project scope we agree with you — from a one-time commissioning visit to a contracted service plan (Basic, Plus, Critical or Individual).

International

Assessed individually per location and model

For units delivered abroad, installation and service are not globally promised. We assess each case individually — depending on the location, model and agreed scope, through our team or a local partner.

Calendar-based service for standby generators

Standby units run only during outages, so the service plan follows calendar intervals. Choose the frequency that matches how critical your backup source is.

Service Basic

Once a year

For standby generators in less critical operations, where a regular preventive check and an overview of the technical condition of the unit are sufficient.

Regular preventive inspection of the standby source
Inspection of battery, fluids, filters and operating parts
Starting and operational readiness check
Service report with recommended repairs and replacements
Possibility of spare parts supply
Standard service support on request

Regular preventive care, an overview of the standby source's condition and recommendations for the interventions needed for safe and reliable operation.

Inquire about Service Basic

Service Plus

Twice a year

For operationally important standby generators, where higher certainty, more active care and a faster service response in case of failure are needed.

Everything in the Basic package
More preventive visits per year
GSM notification of fault or non-standard condition
Automatic alert to both the customer and the service technician
Remote diagnostics of the control unit
Priority scheduling for service interventions
Service history records and a recommended maintenance plan

Higher operational certainty for the standby source, faster orientation in case of failure and more active service support including remote diagnostics.

Inquire about Service Plus

Service Critical

Four times a year

For critical standby operations and installations with high demands on equipment availability, service response speed and regular reporting.

Everything in the Plus package
Extended alarm notifications via GSM module
Service technician response according to the agreed SLA
Extended service availability or on-call duty as per contract
Regular operational tests and readiness tests
Regular reporting on technical condition
Recommendation of key spare parts for the customer's stock

The highest level of service support for operations where equipment availability is essential — with a clearly agreed response regime, regular tests and reporting.

Inquire about Service Critical

Service Individual — planned by engine hours

Service Individual

For prime and COP generators, or other applications with regular and higher operational load, where a service plan cannot be built on calendar intervals alone — it must follow engine hours, load regime and the manufacturer's recommendations.

Service plan designed individually based on engine hours and operating mode
Service intervals according to the manufacturer's recommendations and actual load
Regular preventive interventions and replacement of operating fluids per the service plan
Ongoing assessment of the technical condition of the unit
Recommendation of required spare parts and operating reserves
Possibility of an individual agreement on the scope of support and response times

A service regime matching the real utilisation of the unit — it helps plan maintenance, prevent failures and keep operational reliability even on machines with high engine hours.

Inquire about Service Individual

Why not a fixed interval?

A prime unit can reach the same engine hours in one month that a standby unit reaches in a year. Calendar-only servicing would either overserve or underserve the unit.

Engine-hours-based intervals
Load profile and operating mode taken into account
Manufacturer recommendations as the baseline
Scope and schedule agreed before delivery

How we can deliver your unit

01
Generator supply

We supply the generator without realization — you choose the output and configuration, we handle manufacturing and transport.

02
Design of the installation

We prepare project documentation and a technical design for your installation.

03
Commissioning on a prepared site

You prepare the site, our team carries out installation and commissioning.

04
Turnkey realization

A complete solution: site preparation, electrical installation, commissioning and contracted service.

SLA and response parameters are part of the agreement for the specific project — we do not promise fixed response times in advance. Installation and service in Czechia are project-based; abroad they are assessed individually.

Service inquiry

Need installation or a service plan?

Tell us about your unit and operation mode — we will propose the right scope and service regime. We respond within one working day.

Installation / delivery projectRequest installation
Service / after-salesRequest service
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